Policies

Pretty Pink Lash Policies

To ensure a top-notch experience:

Booking & address

Every booking is a request until Valery confirms it. Your appointment address is sent by text and email 1 hour before your appointment. Questions or directions: text (833) 531-LASH or message @prettypinklash_ on Instagram.

No extra guests or children

Due to liability and to keep focus during services, guests (including children) are not allowed unless agreed upon beforehand.

Health guidelines

Reschedule your appointment if you are unwell or have symptoms. Services won't be provided for eye infections, allergies, or open wounds around the eye.

Arrival

Please arrive on time. The grace period ends 10 minutes after your scheduled time; further delay may lead to a shortened or canceled session, and repeat tardiness may lead to refusal of service. More than 15 minutes late is treated as a no-show. Going past the grace period adds a $10 fee (as the schedule allows).

Cancellations & no-shows

24-hour notice is required to cancel or reschedule. After 1 no-show or 2 late cancellations, full payment ahead of time is required to book again.

Payment

Payment is made in person at your appointment. We accept Cash, Card, Tap (Apple Pay), Zelle, Cash App, and PayPal. Refunds are not available after a service is completed.